Repairs & Maintenance

Fast repairs,
by Brisbane locals.

When your phone system fails, every minute costs your business. A&B Communications provides fast, reliable repairs and maintenance across Brisbane and SEQ — with technicians who know these systems inside out.

ACMA Registered
Est. 1998 · 25+ Years
Brisbane & SEQ Local
4.8 · Google Reviews
Phone System Repairs & Maintenance Brisbane
Repair services

Phone system repairs & maintenance in Brisbane & SEQ

Fault Diagnosis

Remote and on-site diagnostics to identify and resolve hardware, software and cabling faults quickly.

Remote Support

Many configuration faults resolved remotely without a site visit — saving you time and cost.

Preventative Plans

Scheduled maintenance to catch issues before they cause downtime — firmware updates, battery checks and inspections.

Third-Party Support

We take over systems installed by others — document, health-check and support without forcing an upgrade.

Fast Response

4-hour response target for standard clients. Same-day for priority maintenance plan customers in Brisbane metro.

Cabling Repairs

Fault finding and remediation for intermittent network issues, failed cable runs and patching problems.

ACMA Registered Cablers
All cabling is compliant and certified to Australian standards.
25+ Years in Business
Established in Brisbane in 1998. Still locally owned and operated.
Brisbane & SEQ Local
Local technicians — not a national call centre routing your job offshore.
iPECS & Alcatel-Lucent Enterprise
Supply, install and support for Ericsson-LG iPECS systems. Service and support for Alcatel-Lucent Enterprise systems.
FAQ

Common questions

Yes. We service most major brands including iPECS, Alcatel, NEC, Panasonic and Avaya regardless of who did the original installation.

We aim for a 4-hour response to fault calls for standard support clients, and same-day for priority maintenance plan clients in the Brisbane metro area. Contact us to discuss a plan.

Many software and configuration faults can be resolved remotely if your PBX has IP access. Hardware and cabling faults require a site visit.

Call 1300 768 999 directly. Our team will triage the fault immediately and begin remote diagnostics or dispatch a technician.

If your system is ageing or parts are no longer available, a replacement may be more cost-effective. This is particularly relevant for NEC and Panasonic systems, both of which have now exited the market. See our business phone systems page to explore current options.
Ready to get started?

Get a free quote from a
Brisbane-based technician.

No obligation. No offshore call centres. Just a local expert who knows the job.