Avaya phone system support,
Brisbane technicians.

Yes. We assist with Avaya IP Office environments including user changes, call routing, voicemail, handset issues and SIP trunk checks. Note that IP Office has rolling end-of-sale and end-of-support dates depending on your version — contact us to confirm the status of your setup and whether an upgrade path makes sense.

It depends on your model and version. Some Avaya IP Office systems still have active support; others have passed their end-of-support date. If your system is stable and supported, ongoing maintenance may be fine for now. If it's out of support or causing issues, a VoIP or cloud upgrade is likely the more practical long-term option. We'll give you an honest assessment based on your actual setup.

Yes. We assist with phone system relocation including pre-move review, cabling checks, reconnection, programming and testing. An office move is also a good opportunity to review whether upgrading makes sense at the same time — we can quote both.

Yes. We handle number porting as part of any upgrade or migration, transferring your existing numbers to your new system. We coordinate the process with your carrier from end to end.

Yes. We can review handset issues, user extensions, call routing and staff changes on existing Avaya systems. For modern handset replacements, we also supply iPECS and Alcatel-Lucent Enterprise systems.