Panasonic Phone Systems

Panasonic PBX support,
honest local advice.

Still using a Panasonic KX-NS, KX-TDE, KX-NCP or KX-TDA system? Panasonic exited the business phone market in 2023 and manufacturer dealer support ended March 2025. A&B Communications helps Brisbane businesses maintain, repair and plan their migration from existing Panasonic PBX systems — at a pace that suits you.

ACMA Registered
Est. 1998 · 25+ Years
Brisbane & SEQ Local
4.8 · Google Reviews
Panasonic Phone System Support Brisbane
How we can help

Panasonic phone system services in Brisbane

Troubleshooting & Repairs

Fault diagnosis and repairs for Panasonic KX-NS, KX-TDE, KX-NCP, KX-TDA and related PBX platforms.

Programming Changes

Extensions, voicemail, auto attendant, call routing, hunt groups and new user setup on existing Panasonic systems.

Maintenance Plans

Scheduled maintenance to keep your Panasonic system stable while you plan your migration — inspections and priority fault response.

Office Relocation

Pre-move review, cabling, reconnection and programming for Panasonic systems — or advice on upgrading at the same time.

Cloud Upgrade Planning

Honest upgrade advice given Panasonic's full market exit — modern alternatives compared, no unnecessary replacements.

Cabling & Connectivity

Cabling checks, SIP trunk reviews and connection audits for Panasonic PBX systems across Brisbane and SEQ.

ACMA Registered Cablers
All cabling is compliant and certified to Australian standards.
25+ Years in Business
Established in Brisbane in 1998. Still locally owned and operated.
Brisbane & SEQ Local
Local technicians — not a national call centre routing your job offshore.
iPECS & Alcatel-Lucent Enterprise
Supply, install and support for Ericsson-LG iPECS systems. Service and support for Alcatel-Lucent Enterprise systems.
FAQ

Common questions

Yes. We support existing Panasonic PBX systems across Brisbane and South East Queensland, including troubleshooting, programming and maintenance. Panasonic exited the business phone market in 2023 and manufacturer dealer support ended March 2025 — we can keep your system running, but it's worth having an upgrade plan in place.

Yes. Panasonic exited the business communications market in 2023 and manufacturer support for dealers ended March 2025. Systems can still operate, but there are no further firmware updates, security patches, or new parts from Panasonic. Parts availability through the secondary market is limited and declining. Contact us to discuss your specific model and situation.

Depending on the fault, yes — but parts availability is the key constraint. With Panasonic out of the market since 2023, replacement components come from secondary stock only, which is finite. We'll diagnose the issue and give you an honest assessment of whether repair is viable or whether migration is the more reliable path.

Given Panasonic's full exit from the market, replacement is worth planning proactively rather than waiting for a hardware failure with no available fix. We won't push you into an unnecessary upgrade, but we will give you an honest picture of the risk profile of staying on an unsupported system. A VoIP migration can often be staged with minimal disruption.

Yes. We handle number porting as part of the migration process, transferring your existing business numbers to your new VoIP or cloud phone system. We manage the process with your carrier so there's no disruption to incoming calls.

We can assist with relocation, but given Panasonic's end-of-market status, an office move is often a practical trigger point for upgrading at the same time. We can quote both options — relocation only, or a combined move and upgrade — so you can make an informed decision.
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Brisbane-based technician.

No obligation. No offshore call centres. Just a local expert who knows the job.